Frequently asked questions

  • 1. DO you ship overseas?

    Yes, we ship to all parts of the world, except for Ecuador, Jersey, and Gibraltar. Free shipping for orders over $29, if less, it will be $8.99 for shipping. We have discounts and promotions throughout the year, so stay tuned for exclusive offers.

  • 2. What payment methods do you accept?

    We accept all major credit cards (VISA, Mastercard, Discover, AMEX) and PayPal payments.

  • 3. How secure is my online order?

    When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

  • 4. How long will my order take?

    It depends on where you are. Deliveries can take anywhere from 8-20 days. For such a high-quality and beautiful product, it is very worth the wait. I believe you will not be disappointed. Delivery details will be provided in your confirmation email.
    Delivery time depends on your country/region, please refer to "shipping info"

  • 5.Can I wear the contact lenses I just bought?

    Not recommend. Newly opened contact lenses cannot be worn directly because the liquid in the contact lens bottle is borate. Although it acts as a preservative, it can cause eye irritation if worn directly on the eyes. It is recommended to remove it and immerse it in fresh solution for 8 to 12 hours before wearing. The solution should not be too cold and easily become sour.

  • 6.Can annual lenses be worn for a full year?

    Not recommended. Although contact lenses are divided into yearly, monthly and daily,it is best to control the yearly lens use period within 6 to 8 months. When used overtime, proteins and bacteria can easily accumulate, which can cause dry eyes and even infection.

  • 7.Under what circumstances can I not wear contact lenses?

    1. Sleeping
    2. On the barbecue
    3. Cold and fever
    4. Menstrual period (high intraocular pressure)
    6. Flying
    7. Breaking up crying night